Privacy Policy

1. Overview

ClinicRising ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit https://clinicrising.com/ and use our services.

2. Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, postal address.
• Account & subscription information: username, password hash, subscription status, billing info (note: payments are processed by third-party payment processors).
• Payment information: payment card or transaction data processed only by our payment partners — we do not store full card details on our servers.
• Technical data: IP address, browser and device information, operating system, pages visited, timestamps.
• Cookies & tracking data: identifiers stored in cookies, pixels, and similar technologies for functionality, analytics and advertising.

We do NOT collect or store medical data.

3. How We Collect Information

• Directly from you when you submit forms, register, subscribe, or contact support.
• Automatically via cookies, server logs, and analytics tools when you use our Site.
• From third-party integrations such as payment processors, analytics providers, and marketing platforms.

4. How We Use Your Information

We use personal information for the following purposes:

• To provide, maintain and improve our services and website.
• To manage subscriptions, billing, and customer support.
• To send transactional communications (e.g., account notifications) and marketing communications when you have consented to receive them.
• For analytics and to understand how users interact with our services.
• To comply with legal obligations and protect our rights.

5. Sharing & Disclosure

We do not sell personal information. We may share data with:

• Payment processors — to process transactions and refunds.
• Analytics providers — to analyze usage patterns and improve the Site.
• Marketing platforms — to deliver and measure marketing communications (only when you have opted in).

All third-party partners are contractually required to protect data and to use it only for permitted purposes.

6. Data Storage & Security

We follow reasonable administrative, technical and physical safeguards to protect your information. This includes transport encryption (HTTPS) and storing data on secure servers.

Retention: We retain personal data while your subscription is active. After a subscription ends, we delete or anonymize personal data unless retention is required by law.

Note: ClinicRising operates in India and does not claim HIPAA jurisdiction.

7. Your Rights

You may, subject to applicable law, request to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data (subject to retention requirements for transactional records).
• Opt out of marketing communications.

To exercise these rights, contact us at info@clinicrising.com. We may require verification before fulfilling requests to protect your privacy and security.

8. Cookies & Tracking

We use cookies and similar technologies for:

• Essential site functionality (required cookies).
• Analytics and performance measurement (analytics cookies).
• Advertising and marketing (advertising cookies), where applicable.

You can control cookie preferences in your browser settings. Note that blocking some cookies may impact site functionality.

9. International Transfers

ClinicRising is based in India. If you access our services from outside India, your data may be transferred to and processed in India. We will take steps to ensure your data is protected in accordance with this policy.

10. Children

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a child, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective date" at the top of this page. Continued use of the Site after changes indicates acceptance.

12. Contact Us